Systems Thinking & Free Management Info

Our assignments use a method developed both academically and in actual practice.  The methodology is summarised in our Service Information Template which is available on request by email to consult@20cc.co.uk without obligation.  There will be no follow-up unless you request one.

Systems thinking is an aid to reviewing the whole of a complex socio-technical problem.  It employs a variety of techniques to:

• Sense what the problem is. 
• Interpret and understand all the issues involved. 
• Evaluate the options of what could be done about it. 
• What the consequences may be and whether they are desirable or unintended and counter-productive. 
• Act on these decisions.

It can be used as a “front end” analysis to arrive at a clearer formulation of the problem.  In such work it can help isolate myths and identify vested interests.

I normally apply the method in business to:

• improve high level operational business processes, 
• define strategy or the requirements of project,